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RETURNS


14 Day Guarantee

We offer a 14-day, no questions asked, money back guarantee for headtorchuk.co.uk customers.

Any cost of shipping the goods back to us will be your responsibility.

Any costs to re-deliver the goods will be payable in advance by you. Items must be in exactly the same condition in which they were received.

Returns on Faulty Items

Refunds can be provided in a case of faulty items within 28 days. Items to be refunded must be received by Headtorchuk.co.uk within 28 days and full proof of purchase must be included with the returned goods. Please note: refunds cannot be provided if the goods have been used. Goods must be safely sealed and packaged when returning them to us and any returns are sent at your cost. 

 

Items to be refunded need to be returned to the following address:

Mooba Ltd t/a Head Torch UK

Unit 112, Westbourne Studios

242 Acklam Road

London

W10 5JJ